Simple, Flexible and Effective Tools for Maintenance Business
Infilinx Brings to you a Complete Range of Cloud based Services which help you deliver the very best in Customer experience while bringing efficiency to the entire process.
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Tensor Works forms the Core for all Our Offerings. It is a Simple and Flexible yet effective tool for Maintenance Companies with Varied Applications from HVAC, Elevators, Escalators, Medical Devices, Critical Equipment, etc. The System can be used across multiple Industries due to its Flexibility.
Schedule Regular Preventive Maintenance and Monitor the Completion.
Create Tickets for the Service Requests Received and Assign Tickets to the Right Field Technician
Monitor the Tickets created to Provide Prompt Service.
Details of all the Equipments, Tickets Created and Served for Review and Knowledge Base.
Telsor Tel is a Smart Telephone Tool Which Automatically Receives Services Requests from the Clients without any Human Intervention.Tensor Tel Offloads Work of Receiving the Phone call to Raise a service Request.
The Systems receives Phone Calls from the Clients without any human intervention.
The System Creates Tickets based on the request by the (Caller) Client.
The Phone Number of the Caller is Stored in the Ticket for Further Communication or call back by the User.
All the Status Updates to the Service Requests are communicated to the Client Automatically by SMS.
Schedule Regular Preventive Maintenance and Monitor the Completion.
Create Tickets for the Service Requests Received and Assign Tickets to the Right Field Technician
Monitor the Tickets created to Provide Prompt Service.
Details of all the Equipments, Tickets Created and Served for Review and Knowledge Base.
Telsor Tel is a Smart Telephone Tool Which Automatically Receives Services Requests from the Clients without any Human Intervention.Tensor Tel Offloads Work of Receiving the Phone call to Raise a service Request.
The Systems receives Phone Calls from the Clients without any human intervention.
The System Creates Tickets based on the request by the (Caller) Client.
The Phone Number of the Caller is Stored in the Ticket for Further Communication or call back by the User.
All the Status Updates to the Service Requests are communicated to the Client Automatically by SMS.
Pay As you go model Ensures that you do not incur upfront investments into the system which frees up resources and provides flexibility. This also helps Startups and Small Companies to take advantage of the tool without paying a huge Upfront cost.
Subscribe to what you Need. Subsequently you can add the Modules you like. Adding a module is simple and is up and running in no time. This way No wasted resources on things you don’t need and at the same time You can add what you need
The Tool is Simple to use and requires almost no training and most of the things are self explanatory. The tool is Flexible to be used across Multiple Industries.
The Tool usesCloud Computing and hence can be accessed from anywhere in the Globe with Internet Connectivity.
Scale from Tens of Equipment to Millions without worrying about the Computing Infrastructure.
The Time Required to Implement this Tool is close to None. The System goes up and Running almost immediately after the Signup.
All the Products are Made to suite various Industries in Which maintenance Forms a Part of Business or Revenue Model.
We would like to State a Few Industrial Applicationsthat are Currently using the Products. Below industries are just a Few Examples and the tool can be used across many Industries Right from HVAC to Maintenance of Critical Equipment Like Power Lines, Oil Pipes, etc
Elevators form a Critical Equipment in the Urban World. Maintenance is very Crucial in the Elevator Industry Where the Life of Equipment is between 10 to 15 Years. Elevator Companies have used this system to streamline their Maintenance Business and to Provide impeccable Service to their Clients.Tensor Works, Tensor Tel and Tensor Geo have been implemented across this Industry with a result in higher efficiency and greater customer satisfaction.
Diesel Gensets has seen a boom in the recent years and this equipment require Timely Maintenance Services to avoid breakdown and in case of breakdown the equipment needs to be put in working order with least amount of delay. Maintenance forms a Large Part of Revenue in this industry. Tensor Works, Tensor Tel and Tensor Geo can been implemented in the Generators Industry for better Customer Experience and improved efficiency within the Maintenance Team.
HVAC is a Capital Equipment that forms a critical Equipmentfor Many Industries as it forms a Part of their Infrastructure. This makes it important for the CompaniesMaintaining HVAC to ensure Timely Preventive Maintenance and also ensure Timely Breakdown Maintenance of the Equipment. Our Tools help the HVAC Maintenance Companies to Schedule Preventive Maintenance using Tensor Works for regular Upkeep and in Case of a Breakdown to receive Service request using Tensor Tel and Act on it immediately.
Many Industries including Pharmaceuticals, Chemicals, etc have Process Control Equipment which needs to be working 24X7 365 Days a Year. Any Breakdown in this leads to downtime of the plant reducing Production output. This Equipment need Timely Preventive Maintenance and Fast response to Breakdown. Our Tools Tensor Works help Schedule the Preventive Maintenance and Tensor Tel help Communicate the Service Request to the Maintenance Company and the Status of the Service request to the Client.
